Watermelon Seedless

Ordering and Delivery Policy: Freshness and Convenience Delivered to Your Doorstep – With a 100% Guarantee!

At Disfruta 1063 Inc., we understand that your time is valuable and that accessing the highest quality fresh produce should be a simple, efficient, and completely satisfactory process. That’s why we’ve designed an ordering and delivery policy tailored for your utmost convenience — ensuring you receive the best from us, right when you need it, backed by our 100% Quality and Freshness Guarantee.

Multiple Channels to Place Your Order

Placing your order with us is as easy as enjoying our products. Choose the method that best suits you:

• Online (24/7): Use our interactive shopping cart at disfruta1063.com
• By Phone:
  • Main Line: (347) 749-9763
  • Toll-Free: 1-800-920-0617
• Social Media:
  • Instagram: @disfruta1063
  • Facebook: Disfruta1063
• Email Orders: orders@disfruta1063.com

Please have your product list, quantities, delivery address, and contact details ready if not ordering online.

Delivery Times and Days

• Hours: Monday to Saturday, 5:00 AM – 6:00 PM
• Scheduling: We aim to deliver on your preferred day. In case of high demand or short notice, we’ll notify you and reschedule for the next business day.

Delivery Coverage

We proudly serve New York City and Long Island. For specific area inquiries, contact our team.

Flexibility in Order Types

• One-Time Orders: Perfect for special events or trial orders.
• Scheduled Deliveries: For recurring business needs (weekly, bi-weekly, etc.).
• Custom or Bulk Orders: We can accommodate special requests and large volumes.

Minimum Quantities and Shipping Costs

Minimums: Some orders may require a minimum quantity depending on delivery zone or product type. This will be clearly communicated.
Shipping Costs: Transparent and communicated before checkout. Many large or recurring orders may include free delivery.

Confirmation and Tracking

For online orders, you will receive an automatic confirmation via email. Other order methods will receive confirmation through the agreed channel.

Receiving Your Order

• We recommend having someone available at the scheduled delivery time.
• Please inspect your order upon arrival to ensure satisfaction.

Our 100% Quality and Freshness Guarantee

Every product from Disfruta 1063 Inc. is backed by our quality promise. If anything doesn’t meet your expectations in terms of freshness, quality, or condition:

• Notify us immediately.
• We’ll provide a quick and fair solution — replacement, credit, or refund depending on the case.

We want every experience with us to be exceptional.

Questions? Need Help?

We value personal attention. If you have questions, special needs, or prefer to speak with someone directly, we’re here to help.

Returns & Exchanges Policy

At Disfruta 1063 Inc., we are committed to providing you with the freshest and highest-quality products. However, we understand that there may be situations where you are not entirely satisfied with your purchase. Our Returns & Exchanges Policy is designed to ensure a fair and transparent process for resolving any issues with your order.

Eligible Returns

• Returns are accepted only for perishable products that arrive damaged, spoiled, or not in acceptable condition at the time of delivery.
• Non-perishable items (such as packaged goods) may be eligible for return if they are unopened, unused, and reported within 24 hours of delivery.
• Products must be returned in their original condition and packaging, where applicable.

How to Request a Return or Exchange

If you need to request a return or exchange, please contact our customer service team within 2 hours of receiving your delivery. Provide the following details:

• Order number
• Clear description of the issue
• Photos or videos showing the condition of the product

Contact us via:

• Email: orders@disfruta1063.com
• Phone: (347) 749-9763 or 1-800-920-0617

Resolution Options

Once your request is reviewed and approved, we will offer one of the following solutions, depending on the nature of the issue:

• A replacement product of equal or greater quality
• A credit or discount for a future order
• A full or partial refund, as appropriate

Conditions That May Void Eligibility

• Requests made after the 2-hour window from delivery
• Missing or incomplete evidence of the issue
• Items that have been consumed, tampered with, or improperly stored

Exchange Requests

We do not support exchanges based on customer preferences or taste differences. Exchanges are only accepted for defective or incorrect items.

Refund Processing

Approved refunds will be issued within 3 to 5 business days via the original payment method. You will be notified via email once the refund has been processed.

Need Help?

If you have any questions or need assistance with your return or exchange, feel free to reach out to our support team. We are here to ensure that your experience with Disfruta 1063 Inc. remains smooth and satisfactory.