Shipping Policy
Ordering and Delivery Policy: Freshness and Convenience Delivered to Your Doorstep – With a 100% Guarantee!
At Disfruta 1063 Inc., we understand that your time is valuable and that accessing the highest quality fresh produce should be a simple, efficient, and completely satisfactory process. Therefore, we have designed an ordering and delivery policy tailored for your utmost convenience, ensuring you receive the best from us, right when you need it, backed by our 100% Quality and Freshness Guarantee.
Multiple Channels to Place Your Order:
Placing your order with us is as easy as enjoying our products. Choose the method that best suits you:
Online – Our Most Convenient Option!: Explore our full catalog and place your orders quickly and securely through our interactive shopping cart at disfruta1063.com. Available 24/7 for your convenience!
Via Telephone: Contact our customer service team directly:
Main Line: (347) 749-9763
Toll-Free Line: 1-800-920-0617
Social Media: Send us a direct message through our active platforms:
Instagram: @disfruta1063
Facebook: Disfruta1063
Email: (Optional, if you have a specific email for orders) orders@disfruta1063.com
When placing your order, please have the necessary information handy (list of products, quantities, full delivery address, and contact details) to expedite the process if not using our online cart.
Delivery Times and Days:
Our commitment is to bring you freshness consistently:
Delivery Hours: Monday to Saturday, from 5:00 AM to 6:00 PM.
Scheduling: We strive to meet your preferred delivery day. In case of high demand or unforeseen circumstances that prevent delivery on the requested day (for orders placed with short notice), your order will be scheduled for the next business day, following communication and agreement with you. Your satisfaction is our priority.
Delivery Coverage:
We proudly serve New York City and Long Island. For specific areas or coverage inquiries, please do not hesitate to contact us.
Flexibility in Order Types:
We adapt to your needs, whether you are a business or a household:
One-Time Orders: For special occasions or to try our quality.
Scheduled Recurring Deliveries: Ideal for businesses requiring consistent supply (weekly, bi-weekly, etc.). We will coordinate a schedule that fits your rhythm.
Custom and Special Orders: Need something specific or in large volumes? Talk to us; we are ready to handle special requirements.
Minimum Quantities and Shipping Costs:
Minimum Quantities: To optimize our logistics and maintain competitive prices, some orders may be subject to a minimum quantity. This will be clearly communicated when you inquire or place your order (and is usually indicated on our online platform), and may vary depending on the delivery zone and product type.
Shipping Costs: We aim to offer the most favorable conditions. Any applicable shipping costs will be transparent and detailed before your order is finalized. For many of our business customers and orders of a certain volume, delivery may be included.
Confirmation and Tracking:
Once your order is placed, especially through our online platform, you will receive an automatic confirmation (via email) detailing the products, quantities, total amount, and estimated delivery date/time window. For orders placed through other channels, confirmation will be made via the agreed-upon method.
Receiving Your Order:
We appreciate having a designated person to receive the order at the agreed-upon address and time.
We recommend reviewing your order upon delivery to ensure your complete satisfaction with the quality and accuracy of the products, always backed by our guarantee.
Our Unwavering Commitment: 100% Quality and Freshness Guarantee
At Disfruta 1063 Inc., your trust is our greatest asset. That's why we back every product we deliver with our 100% Quality and Freshness Guarantee. Every item carries our seal of freshness and care. If, upon receipt, any product does not meet your expectations regarding quality, freshness, or condition, please inform us immediately. We commit to:
Resolving it quickly: We will assess the situation and offer you a fair and swift solution.
Ensuring your complete satisfaction: This may include a product replacement, a credit for your next purchase, or a refund, as appropriate to the case.
We want every experience with Disfruta 1063 Inc. to be exceptional.
Questions? Need Personalized Advice?
At Disfruta 1063 Inc., we value direct communication and personalized attention. If you have any questions about our policy, wish to discuss specific needs for your business or family, or simply prefer to speak with someone before placing your order, our team is ready to assist you